Fast Answer for Busy Riders ⚡ (TL;DR)
The HIBOY MAX Pro edges out as the better overall package: more comfort, stronger motor, bigger tires, proper suspension and usually a noticeably lower price, all while still delivering serious real-world range. The GOTRAX GMAX Ultra fights back with slightly better water protection on paper, a lighter chassis, a nicer integrated lock and quality LG battery cells, but it feels more bare-bones in daily use. Pick the MAX Pro if you care about comfort, stability and value. Go for the GMAX Ultra if you want range on a relatively lighter frame and appreciate the integrated lock and tidy design more than cushy suspension.
If you want the full story - how each one actually feels after a week of commuting, not just what the spec sheets say - keep reading.
There's a certain type of scooter that has quietly taken over European cities: single-motor commuters with enough range to replace your bus pass, but not enough drama to put you on YouTube crash compilations. The GOTRAX GMAX Ultra and HIBOY MAX Pro both sit squarely in that camp: long-legged, sensible, a bit chunky, and absolutely not toys.
I've spent time riding both as daily commuters - through patchy cycle paths, shiny new asphalt, the usual minefield of potholes, and that special brand of wet cobblestone that seems designed specifically to punish e-scooter owners. On paper, they're rivals. On the road, they have very different personalities.
If you're trying to decide which one deserves a permanent spot by your front door, this comparison will walk you through how they really stack up when the marketing dust settles.
Who Are These For, and Why Compare Them?
Both scooters target the "serious commuter but not a lunatic" crowd. You want real range, adult-grade build quality and decent speed, but you're not chasing dual-motor rockets or carbon fibre toys.
The GMAX Ultra is the classic long-range city mule: big battery, simple chassis, no suspension, respectable speed and a focus on getting you to work and back with juice to spare. It's for the rider who says, "Just don't make me charge every night."
The MAX Pro aims at the same distance but adds more muscle and comfort: stronger motor, higher-voltage system, bigger tyres and actual suspension. It's for the person who wants to do the same commute and arrive feeling less like they've just done a squat workout.
Price-wise, they live in the same overall "mid-range commuter" bracket, but the HIBOY typically undercuts the GOTRAX by a fair margin. That alone makes this a very relevant comparison for anyone shopping with a calculator in one hand and a helmet in the other.
Design & Build Quality
Put them side by side and you immediately see two slightly different design philosophies.
The GMAX Ultra goes for "clean and competent". Cables are mostly tucked away, the integrated top-stem display looks tidy, and the frame has that anonymous, office-friendly aesthetic - you can park it next to standing desks and nobody will complain. The aluminium chassis feels solid enough, and the stem lock, once engaged, gives a reassuring lack of wobble. It doesn't scream premium, but it doesn't scream toy either.
The MAX Pro leans more into "industrial commuter". Thicker frame sections, chunkier swingarms for the suspension and bigger wheels make it look more substantial. It's not a beauty queen, more of a sturdy work boot. Cable routing is decently managed, the deck rubber is grippy and practical, and the whole scooter has that dense, one-piece feel when you step on it. No mystery creaks, no worrying flex.
In the hands, the GMAX feels a touch more refined in terms of fit and finish around the cockpit and lock integration. But the HIBOY feels more thoroughly overbuilt under your feet, especially for heavier riders. Neither feels truly high-end - you're not in "luxury scooter" territory - but both are more solid than the disposable budget stuff flooding online marketplaces.
Ride Comfort & Handling
Here's where the two really diverge. After a few kilometres, your knees will tell you which one they prefer.
The GMAX Ultra is a classic no-suspension machine relying on its 10-inch air-filled tyres for cushioning. On decent tarmac and smoother cycle paths, it's perfectly acceptable - stable, planted, and not particularly fatiguing. Spend ten or fifteen kilometres on mild city surfaces and you'll be fine. Throw in rougher concrete patches or cobblestones, and the charm fades. You start dancing with the surface instead of gliding over it; your legs become the suspension, and you become very aware of every expansion joint.
The MAX Pro answers that with bigger 11-inch pneumatic tyres and both front and rear suspension. The difference isn't subtle. On the same bad pavements where the GMAX has you bracing for impact, the HIBOY just thumps and carries on. Cobblestones feel annoying rather than punishing. Pothole edges are still to be avoided, but if you misjudge one you're more likely to get away with it. After a long ride, your hands and knees are much less grumpy.
Handling-wise, both are stable at their top speeds, but the MAX Pro's wider bars and longer wheelbase give a more relaxed, "big scooter" feel. The GMAX turns in slightly quicker and feels lighter on its feet, but also more nervous on sketchy surfaces. On smooth roads, that lightness is pleasant. On questionable ones, I'd choose the MAX Pro every time.
Performance
Neither of these is a rocket, and that's entirely fine for what they're meant to do. They're commuting tools, not ego prosthetics.
The GMAX Ultra's rear motor offers enough punch to get you off the line with reasonable urgency and up to its mid-thirties-ish km/h top end (depending on region/firmware) without feeling dangerously quick. Acceleration is smooth, not snappy. In city traffic, you can keep pace with bicycles and slower mopeds, but you won't be beating anything with an engine when the light goes green. On moderate inclines, it keeps going but you do feel it working - heavier riders will watch their speed slowly bleed away on steeper ramps.
The MAX Pro, with its beefier rear hub and higher-voltage system, simply has more shove. It doesn't launch you into next week, but it does pull away more confidently from junctions and feels less out of breath on hills. Sport mode gives you that extra bit of pace over the GMAX, enough to feel meaningfully quicker without crossing into reckless territory. The motor also hangs onto its strength better as the battery drains, so the "afternoon ride home" doesn't feel like a different scooter from the "morning ride to work".
On braking, the GMAX Ultra combines a rear disc with front electronic braking. Stopping power is adequate for its speed - if you're proactive with your braking, you're fine. Emergency stops are possible, but you do get a bit of rear-end drama if you really grab the lever hard on wet surfaces. The MAX Pro's dual drum setup feels more muted at the lever - less initial bite - but very controllable and consistent, especially in the rain. It's the system I'd rather have if I knew I'd be riding year-round and hated adjusting calipers.
In short: GMAX Ultra is acceptable and predictable; MAX Pro is a bit stronger, a bit calmer, and frankly just nicer to ride when you actually need to stop or climb.
Battery & Range
Both scooters are unapologetically about range. They're the sort of machines where you start planning routes based on scenery instead of nearby charging sockets.
The GMAX Ultra packs a sizeable pack with branded cells, which is genuinely reassuring. Marketing promises are, as usual, optimistic, but in the real world you can squeeze several dozen kilometres out of it without babying the throttle. Riding at sensible commuter speeds with a typical adult rider, two days of back-and-forth commuting on a single charge is realistic, three if you're gentle or your commute is short. Voltage sag is well controlled; it doesn't suddenly feel anemic when the battery icon drops below halfway.
The MAX Pro goes for a slightly different approach: similar claimed range territory, but with a higher-voltage battery of slightly smaller capacity. In practice, it still delivers very solid real-world distance - again, several tens of kilometres at mixed speeds. On my mixed urban rides, I found the two surprisingly close on usable range, with the HIBOY sometimes edging ahead if I used its middle mode instead of constantly sitting in Sport.
Charging is where neither scooter really shines. The GMAX Ultra will swallow most of a night to refill from empty, but you rarely run it to zero anyway. The MAX Pro, with its larger-voltage pack and standard charger, takes even longer if you drain it. In both cases, you treat them like you would an e-bike: plug in at night, forget about it, and do something more interesting than watching LEDs change colour.
Range anxiety? With either scooter, not really. You'd have to be doing genuinely long daily distances or riding like every green light is a race start to run into trouble. But in the cold maths of capacity versus price, the MAX Pro gives you more "distance per euro" than the GOTRAX.
Portability & Practicality
Let's be blunt: neither of these is a featherweight last-mile toy. If you need to carry your scooter up three flights of stairs twice a day, go buy something lighter and accept the shorter range.
The GMAX Ultra is the more manageable of the two. It still lives solidly in the twenty-plus kilo zone, but you can haul it up a short staircase or into a car boot without questioning your life choices every single time. The folding mechanism is secure and reasonably quick, and when folded it's relatively slim - the width of the deck is more of a storage issue than the length. It will slide under many office desks or into tighter hallway corners without too much drama.
The MAX Pro is a chunk. The weight jump may not sound dramatic on paper, but your back will absolutely feel the difference. Carrying it up more than one floor is a mini workout, and wrestling it through crowded train doors is not my idea of fun. The one-step folding is good, the latch is strong, but you're still dealing with a big, heavy object on large tyres. As a door-to-door or "car boot to city centre" machine it's fine; as a multi-modal hop-on-hop-off commuter, it's borderline overkill.
In day-to-day practicality, the GOTRAX scores points with its integrated cable lock in the stem - brilliant for quick coffee stops or running into a shop when you can still see the scooter. It doesn't replace a proper lock in sketchy areas, but it does save a lot of faff. The MAX Pro counters with app-based electronic locking and more adjustability, which is nice if you like fiddling with settings or want a simple way to immobilise it outside the office.
Safety
Safety is a mix of braking, visibility, grip and overall stability - and here the MAX Pro feels the more complete package.
The GMAX Ultra's braking is fine for its speed class; the combination of rear disc and front electronic braking lets you scrub speed without drama if you're awake and paying attention. But if you regularly ride in the wet, that single mechanical brake out back does limit how aggressively you can stop before you start flirting with a skid.
The MAX Pro's front and rear drums aren't as flashy to look at, but they're enclosed, weather-resistant and very consistent. They don't bite as hard at first squeeze, which is actually a good thing for less experienced riders. Paired with the larger tyres and softer suspension, emergency stops feel more controlled and less like a physics exam.
In terms of lights, the GMAX Ultra gives you a usable front beam and a reactive rear light, plus reflectors - perfectly okay for city use, though I'd still add a helmet light if you ride on unlit paths. The HIBOY goes further with side lighting and a generally more noticeable nighttime presence. In chaotic traffic, being seen from the side at junctions is not a luxury; it's self-preservation.
Grip and stability go strongly in the MAX Pro's favour: bigger tyres, more weight, and suspension all help keep the contact patch behaving. The GMAX's 10-inch pneumatics are decent, but they simply can't match the planted feeling of the HIBOY when you hit a wet patch, tram track, or broken tarmac at speed.
Community Feedback
| GOTRAX GMAX Ultra | HIBOY MAX Pro |
|---|---|
What riders love
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What riders love
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What riders complain about
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What riders complain about
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Price & Value
This is where things start to look a bit awkward for the GOTRAX.
The GMAX Ultra sits noticeably higher in price while offering strong range, solid build and a nice LG battery, but not much in the way of comfort extras. For that money, you're getting a well-sorted, long-range but fairly basic rigid-frame commuter. If you prioritise branded cells and neat design, you can justify it - but you're definitely paying a premium for those choices.
The MAX Pro undercuts it while giving you a beefier motor, higher-voltage system, suspension at both ends, bigger tyres, higher rider weight limit and a very comparable real-world range. From a pure "what do I get per euro" standpoint, it feels like the more aggressive offer. Even if the GMAX Ultra is on sale, the HIBOY often remains the more convincing value unless you find a particularly generous discount on the GOTRAX.
Long-term, both should pay for themselves if you actually use them as car or public transport replacements. But if you're ruthlessly rational, the MAX Pro simply squeezes more utility and comfort out of every euro spent.
Service & Parts Availability
GOTRAX has been around for a while and does a decent job of listing spare parts online, especially in North America. In Europe it's more of a mixed bag: you'll often find what you need, but you may be dealing with longer shipping times or third-party resellers. Community reports on customer service range from "great, got a quick replacement" to "slow and unhelpful", but the general trend seems to be slowly improving.
HIBOY operates in a similar space, with a fairly wide dealer and service footprint and decent parts flow. What tips the scales a bit is the frequency of positive mentions of their support from owners - there are quite a few stories of problem units being sorted without drama. Neither brand is at the level of, say, a top-tier European e-bike manufacturer, but for this price category, they're both workable. The MAX Pro's use of drum brakes also reduces the need for fiddly maintenance, which is a practical, if unglamorous, advantage.
Pros & Cons Summary
| GOTRAX GMAX Ultra | HIBOY MAX Pro |
|---|---|
Pros
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Pros
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Cons
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Cons
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Parameters Comparison
| Parameter | GOTRAX GMAX Ultra | HIBOY MAX Pro |
|---|---|---|
| Motor power (rated) | 350 W (rear hub) | 500 W (rear hub) |
| Motor power (peak) | 500 W | 650 W |
| Top speed | ca. 32 km/h | ca. 35 km/h |
| Claimed range | 72 km | 75 km |
| Real-world range (typical) | ca. 40-50 km | ca. 45-55 km |
| Battery | 36 V 17,5 Ah (630 Wh, LG) | 48 V 15 Ah (720 Wh) |
| Weight | 20,9 kg | 23,4 kg |
| Brakes | Rear disc + front electronic | Front & rear drum + electronic |
| Suspension | None | Front & rear suspension |
| Tyres | 10 inch pneumatic | 11 inch pneumatic |
| Max rider load | 100 kg | 120 kg |
| Water protection | IP54 | IPX4 |
| Charging time | ca. 6 h | ca. 8-9 h |
| Approx. price | ca. 763 € | ca. 588 € |
Final Verdict - Which Should You Choose?
Both of these scooters do what they promise: they take you far, at sensible speeds, with grown-up build quality. Neither is revolutionary, neither is glamorous, and neither will win drag races against performance monsters - but that's not why you're here.
If your riding is mostly on decent asphalt, you want good range, and you value a slightly lighter, slimmer scooter with branded battery cells and a handy built-in lock, the GOTRAX GMAX Ultra will do the job. It's a competent, long-legged commuter that feels reassuringly solid, as long as your roads aren't a complete mess and you can live without suspension.
If, however, your city has "character" in its road surfaces, you weigh more, you like a bit of extra punch, or you simply want the best comfort and value per euro in this matchup, the HIBOY MAX Pro is the better buy. The bigger tyres, dual suspension and stronger motor make every ride less tiring and more confidence-inspiring, and the lower price makes it easier to justify.
In the end, I'd point most riders toward the MAX Pro unless you have a very specific reason to favour the GMAX Ultra (lighter weight, slightly better water rating, or a fantastic deal). Both will get you to work; one just makes the journey feel a bit more like a glide than a compromise.
Numbers Freaks Corner
| Metric | GOTRAX GMAX Ultra | HIBOY MAX Pro |
|---|---|---|
| Price per Wh (€/Wh) | ❌ 1,21 €/Wh | ✅ 0,82 €/Wh |
| Price per km/h of top speed (€/km/h) | ❌ 23,84 €/km/h | ✅ 16,80 €/km/h |
| Weight per Wh (g/Wh) | ❌ 33,17 g/Wh | ✅ 32,50 g/Wh |
| Weight per km/h (kg/km/h) | ✅ 0,65 kg/km/h | ❌ 0,67 kg/km/h |
| Price per km of real-world range (€/km) | ❌ 16,96 €/km | ✅ 11,76 €/km |
| Weight per km of real-world range (kg/km) | ✅ 0,46 kg/km | ❌ 0,47 kg/km |
| Wh per km efficiency (Wh/km) | ✅ 14,00 Wh/km | ❌ 14,40 Wh/km |
| Power to max speed ratio (W/km/h) | ❌ 10,94 W/km/h | ✅ 14,29 W/km/h |
| Weight to power ratio (kg/W) | ❌ 0,0597 kg/W | ✅ 0,0468 kg/W |
| Average charging speed (W) | ✅ 105,00 W | ❌ 84,71 W |
These metrics put raw numbers to familiar trade-offs: cost efficiency (price per Wh, per km, per km/h), energy efficiency (Wh per km), how much weight you're lugging around for the power and range you get, and how quickly the battery fills back up. They don't tell you how either scooter feels, but they do show that the MAX Pro offers better value and power density, while the GMAX Ultra wins slightly on pure electrical efficiency, weight per range and how fast it refills its (smaller-voltage) pack.
Author's Category Battle
| Category | GOTRAX GMAX Ultra | HIBOY MAX Pro |
|---|---|---|
| Weight | ✅ Noticeably lighter to haul | ❌ Heavier, harder to carry |
| Range | ❌ Slightly less in practice | ✅ Edges ahead real range |
| Max Speed | ❌ Slightly slower top end | ✅ A bit faster cruising |
| Power | ❌ Modest, adequate only | ✅ Stronger, better on hills |
| Battery Size | ❌ Smaller overall capacity | ✅ Bigger usable battery |
| Suspension | ❌ None, rigid frame | ✅ Dual suspension comfort |
| Design | ✅ Cleaner, more refined look | ❌ Chunkier, more utilitarian |
| Safety | ❌ Basic, exposed components | ✅ Better brakes, stability |
| Practicality | ✅ Lighter, integrated lock | ❌ Bulkier, harder indoors |
| Comfort | ❌ Harsh on rough surfaces | ✅ Plush, forgiving ride |
| Features | ❌ Fewer, basic app only | ✅ App, lights, suspension |
| Serviceability | ✅ Disc easier to tweak | ❌ Drum less DIY friendly |
| Customer Support | ❌ Mixed reports globally | ✅ Generally better feedback |
| Fun Factor | ❌ Functional more than fun | ✅ Punchier, comfier, grins |
| Build Quality | ✅ Solid, little stem wobble | ✅ Also solid, overbuilt feel |
| Component Quality | ✅ LG cells, decent hardware | ✅ Robust, good for price |
| Brand Name | ✅ Strong North American presence | ✅ Widely known commuter brand |
| Community | ✅ Established, plenty of owners | ✅ Growing, active user base |
| Lights (visibility) | ❌ Basic front and rear | ✅ Side lights, better presence |
| Lights (illumination) | ✅ Surprisingly usable beam | ✅ Good, with extra spread |
| Acceleration | ❌ Adequate but unexciting | ✅ Stronger, more lively |
| Arrive with smile factor | ❌ Feels more like a tool | ✅ Comfort keeps you smiling |
| Arrive relaxed factor | ❌ Rough roads wear you down | ✅ Much less fatigue |
| Charging speed | ✅ Faster full recharge | ❌ Slower overnight refill |
| Reliability | ✅ Mature, proven platform | ✅ Also solid so far |
| Folded practicality | ✅ Slimmer, easier to stash | ❌ Bulky folded footprint |
| Ease of transport | ✅ Manageable for short carries | ❌ Heavy, awkward upstairs |
| Handling | ❌ Nervous on bad surfaces | ✅ Composed, stable steering |
| Braking performance | ❌ Less confidence in the wet | ✅ Progressive, weather friendly |
| Riding position | ✅ Good, natural stance | ✅ Also very comfortable |
| Handlebar quality | ✅ Solid, ergonomic grips | ✅ Wide, confidence inspiring |
| Throttle response | ❌ A bit bland, soft | ✅ Smooth but stronger |
| Dashboard/Display | ✅ Clean, nicely integrated | ❌ Less readable in sunlight |
| Security (locking) | ✅ Built-in cable lock | ❌ App lock only |
| Weather protection | ✅ Slightly better rating | ❌ Needs more care in rain |
| Resale value | ✅ Good mid-range commuter | ✅ Strong value keeps appeal |
| Tuning potential | ❌ Less enthusiast interest | ✅ More mod-friendly base |
| Ease of maintenance | ✅ Simpler, fewer moving parts | ❌ Suspension, drums add work |
| Value for Money | ❌ Pricey for what you get | ✅ Excellent spec for price |
Overall Winner Declaration
In the Numbers Freaks Corner, the GOTRAX GMAX Ultra scores 4 points against the HIBOY MAX Pro's 6. In the Author's Category Battle, the GOTRAX GMAX Ultra gets 20 ✅ versus 28 ✅ for HIBOY MAX Pro (with a few ties sprinkled in).
Totals: GOTRAX GMAX Ultra scores 24, HIBOY MAX Pro scores 34.
Based on the scoring, the HIBOY MAX Pro is our overall winner. Between these two, the HIBOY MAX Pro simply feels like the more rounded companion: it rides softer, pulls harder and costs less, which is a difficult trio to argue with when you're bouncing over real city streets. The GOTRAX GMAX Ultra is far from a bad scooter - it's a capable, range-focused commuter with a nicer lock and a cleaner look - but it never quite escapes the sense that you're paying a bit too much for something that asks your knees to do too much work. If I had to live with one of them as my daily transport, I'd take the MAX Pro's extra comfort and value and just accept the heavier lift at the stairs. In everyday use, that trade-off pays you back on every single kilometre you ride.
That's our verdict when we try to stay objective – but hey, riding is mostly about emotions anyway, so pick the one that will make you look forward to your commute every single day.

