EVERCROSS

"Ride Beyond."

Reported quality or safety concerns — research carefully before buying

China 6 models 151 € – 585 €

About EVERCROSS

EVERCROSS is a prominent brand specializing in electric scooters and electric bikes, dedicated to providing innovative, sustainable, and accessible transportation solutions. With a focus on eco-friendly mobility, EVERCROSS designs high-quality electric vehicles for both commuting and leisure purposes. The brand emphasizes cutting-edge technology, integrating features like powerful motors, long-lasting batteries, and intuitive controls to ensure efficient, powerful, and user-friendly products.

EVERCROSS electric scooters and bikes are crafted with the modern commuter in mind, offering a convenient way to navigate urban environments without the hassles of traffic or fuel costs. Their lightweight and compact designs facilitate easy maneuverability and storage, making them ideal for city living. The brand is committed to promoting sustainable transportation, helping users reduce their carbon footprint. EVERCROSS also highlights its dedication to customer satisfaction through continuous after-sales service and support, offering a wide range of products to meet diverse needs, from high-performance e-bikes for off-road adventures to compact scooters for daily commutes.

EVERCROSS positions itself as a pioneer in electric mobility technology, with some sources claiming over 20-25 years of experience in the field. The brand aims to deliver a smarter and more convenient travel experience, with designs inspired by community feedback to ensure products reflect the needs and desires of its riders.

EVERCROSS Electric Scooters

Models in our database: 6. Select a model that interests you.

EVERCROSS — Brand Details & Contact

Company information, contact details, social media, warranty and where to buy.

Company Information

Official Name
EVERCROSS
Country of Origin
China
Manufacturing
China
Certifications
ABE

Contact & Support

Email
support@evercross.eu
Live Chat
Open →
Working Hours
Monday - Friday: 9:00 am - 18:00 pm
Timezone
GMT+8

Additional Contacts

E-Bike Support — info@evercross.bike

Companion App

Warranty & Known Issues

Warranty Terms

EVERCROSS offers a two-year warranty on scooters and bicycles purchased from their official websites, covering manufacturing defects in the frame, motor, and battery. For electric bikes, the battery warranty is 6 months. The warranty period starts from the date the original purchaser receives the product. This warranty does not cover normal wear and tear, damage incurred during transportation (unless reported within 3 days with clear photo/video evidence), damage from improper use, accidents, unauthorized modifications, or poor maintenance. Warranty replacement parts are shipped only within the European Union. To claim warranty service, customers must contact EVERCROSS support via email (`support@evercross.eu` or `info@evercross.bike`) and provide proof of purchase. EVERCROSS may require photos or videos documenting the defect and reserves the right to inspect returned parts. They may provide replacement parts with installation instructions or offer partial reimbursement for local repairs.

Known Issues

Some users have reported issues with product quality, including batteries dying within six months, metal components bending or breaking, and electrical cords shorting out due to unsafe routing. Customer service responsiveness has also been a point of concern for some users, with complaints about slow or no replies to warranty claims and support inquiries.

Where to Buy

EVERCROSS Official Website (EU) Official
EU
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EVERCROSS Official Website (US) Official
US
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Walmart Reseller
US
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Target Reseller
US
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Service Centers

Yuntian Handels und Reparatur GmbH Authorized_service

Lichtenfelserstr. 14, 90427 Nürnberg, Germany

IUNI Europa GmbH Authorized_service

Schacht Neu-Cöln 14-18, 45355 Essen, Germany

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