株式会社ストリーモ

"世界中の人の移動と暮らしを豊かにすること (To enrich the lives and transportation of people worldwide)"

Founded 2021 Japan 1 model 1 633 € – 1 633 € Striemo Inc. is a spin-off from Honda's IGNITION new business creation program, with Honda Motor Co., Ltd. being an investor.

About STRIEMO

Striemo is an innovative electric micro-mobility brand that originated from Honda Motor Co., Ltd.'s IGNITION new business creation program in August 2021. The brand is dedicated to enriching lives and transportation worldwide by offering a unique, three-wheeled electric scooter designed for exceptional stability and ease of use. Its flagship model, the S01JTA, features a patented "Balance Assist System" that allows for stable riding at various speeds, from walking pace to bicycle speed, and can even stand upright when stationary. This technology significantly reduces the risk of falling, making it accessible and safe for a wide range of users, including those navigating uneven surfaces or carrying luggage.

Striemo's product development leverages Honda's extensive expertise in "human studies" from motorcycle development, focusing on a natural and intuitive riding experience. The brand aims to set a new standard in micro-mobility by prioritizing user safety and comfort, enabling more spontaneous and enjoyable journeys. With a mission to solve mobility challenges, particularly in aging and depopulated areas, Striemo is expanding its reach through direct sales, subscriptions, and partnerships for commercial use in various settings like tourism, amusement parks, and logistics. The brand is committed to continuous improvement, offering firmware updates via its companion app, My Striemo, to enhance user experience and product performance.

STRIEMO Electric Scooters

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STRIEMO — Brand Details & Contact

Company information, contact details, social media, warranty and where to buy.

Company Information

Official Name
株式会社ストリーモ
Parent Company
Striemo Inc. is a spin-off from Honda's IGNITION new business creation program, with Honda Motor Co., Ltd. being an investor.
Founded
2021
Founders
Yotaro Mori, Keisuke Kishikawa, Erika Hashimoto
Country of Origin
Japan
Manufacturing
Japan
Headquarters
4-36-21 Yahiro, Sumida-ku, Tokyo, 131-0041, Japan
Employees
2-14
Certifications
JATA-0059 (Japan Association of Travel Agents certification for mobility devices) IPX5 (Water resistance rating)

Contact & Support

Email
contact@striemo.com
Phone
+81 90-8509-6445
Support Ticket
Open →
Press Contact
pr@striemo.com
Business Inquiries
contact@striemo.com
Working Hours
Weekdays 10:00-19:00
Timezone
Asia/Tokyo

Additional Contacts

Subscription/Rental Inquiries — subsc_jp@striemo.com
Recall Inquiries (Toll-Free) — 0120-701-120
App Support — digifly.tom@gmail.com

Companion App

Warranty & Known Issues

Warranty Terms

Striemo products come with a manufacturer's warranty. For general consumers, warranty details are available via the purchase page (https://striemo.com/apply) and related Q&A sections. It is explicitly stated that for business or commercial use, the manufacturer's warranty will not apply. In case of a delivered product not conforming to the contract in terms of type or quality, customers must contact Striemo via email within 14 days of delivery for a refund or replacement. Shipping costs for returns due to non-conformity are covered by Striemo, but vehicle tax and compulsory automobile liability insurance are not refundable. Customers are advised to contact contact@striemo.com for warranty-related inquiries for business use.

Known Issues

The earlier models, S01JT and S01JG, were subject to a recall on February 9, 2024. The recall was due to a motor control computer (MCU) program issue that could lead to unintended deceleration during throttle operation, potentially causing a fall. The corrective measure involves a firmware update to rewrite the computer program, which users can install themselves via the dedicated 'My Striemo' app. The updated S01JTA model features an improved front disc brake caliper internal structure to enhance braking control.

Recall History

February 9, 2024: Recall issued for Striemo S01JT (specific small moped model) and S01JG (moped model) due to a motor control computer (MCU) program defect. The issue could cause unintended deceleration and a risk of falling. The remedy is a firmware update via the companion app.

Where to Buy

Striemo Test Ride Locations Test Ride/Experience Spots
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Community & Forums

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