Riley Scooters

"Power Your Commute. Swap the Battery, Not Your Plans."

Founded 2020 United Kingdom 13 models 302 € – 2 048 €

About RILEY

Riley Scooters is a leading UK-based electric scooter brand dedicated to revolutionizing urban transportation with innovative, eco-friendly, and stylish personal electric vehicles. Founded in 2020, the company quickly established itself by introducing the first electric scooter with a swappable battery pack, offering unparalleled convenience and freedom for riders to charge anywhere without special ports.

Engineered for performance, safety, and durability, Riley Scooters feature robust aluminum alloy frames, intuitive digital LED displays, and multiple ride modes including Eco and Sport. Their commitment to rider safety is evident through advanced braking systems, enhanced stability, and bright LED lights, ensuring a smooth and secure ride across various terrains.

Designed for commuters, city explorers, and environmentally conscious individuals, Riley Scooters aims to make journeys feel smaller, campuses more accessible, and daily commutes more enjoyable. With a focus on quality, affordability, and a vision for cleaner cities, Riley Scooters provides a modern, carbon-neutral method of transport that stands out in the micro-mobility market.

RILEY Electric Scooters

Models in our database: 13. Select a model that interests you.

RILEY — Brand Details & Contact

Company information, contact details, social media, warranty and where to buy.

Company Information

Official Name
Riley Scooters
Founded
2020
Founders
Hayden Riley
Country of Origin
United Kingdom
Headquarters
85 Great Portland Street, First Floor, London W1W 7LT, United Kingdom
Employees
2
Certifications
FCC

Contact & Support

Email
support@rileyscooters.com
Phone
+44 1355 241222
Support Ticket
Open →
Business Inquiries
b2b@rileyscooters.com

Additional Contacts

Australia Support — support.au@rileyscooters.com
Australia Support — +61 1300 423 042
Ireland Support — support.ie@rileyscooters.com
Ireland Support — +353 14 089 999
App Support — jackwintour98@gmail.com
App Support — +447443412355
Wholesale Inquiries — wholesale@rileyscooters.com

Companion App

Riley Scooters (or Companion)

Warranty & Known Issues

Warranty Terms

Riley Scooters offers a 2-year limited manufacturing warranty covering defects in workmanship and materials for all original components. The battery is covered for 12 months against manufacturing defects under normal use. Wear-and-tear items and consumables such as tires, tubes, brake pads, and disks are covered for 90 days. The warranty is voided by the use of non-Riley power components, unauthorized batteries or chargers, unauthorized modifications, self-repairs, or using unauthorized repair centers.

Known Issues

Early concerns (around 2020) were raised on Reddit regarding potentially misleading claims about being the 'UK's leading e-scooter company' and suggestions that their scooters might be rebadged Levy scooters. Users have also reported issues with range not matching advertised figures, reduced uphill performance, continuous beeping (often due to cruise control activation or low battery), and speed not matching advertised speeds, which the company addresses in its FAQ as being influenced by factors like rider weight, terrain, riding style, and battery health.

Service Centers

Marks Electronics Authorized_service

Factory 10, 21-25 Panamax Drive, Ravenhall, VIC, 3023

1300 423 042

support.au@rileyscooters.com

Easy Motion Authorized_service

Unit 508B, Mitchelstown Road, Northwest Business Park, Dublin 15, D15 A276, Ireland

+353 14 089 999

support.ie@rileyscooters.com

Community & Forums

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