THE-URBAN

Founded 2011 Germany 6 models 500 € – 799 € Walberg Urban Electrics GmbH

About THE-URBAN

THE-URBAN is an electric scooter brand developed and sold by Walberg Urban Electrics GmbH, a German company founded in 2011 by Florian Walberg. Launched in 2017, THE-URBAN positions itself as a more price-conscious alternative to Walberg's premium EGRET brand, while maintaining high standards of quality and functionality. The brand focuses on robust technology, subtle design, and a strong emphasis on everyday usability and comfort for urban commuters. THE-URBAN scooters are designed to be practical, agile, and reliable, making them ideal for daily trips around the city and bridging the 'last mile'. Models like the #BRLN V3 and #HMBRG V3 are known for their solid performance, easy folding mechanisms, and features like splash-water resistance and dual-wheel braking systems. Walberg Urban Electrics GmbH has been a significant advocate for sustainable transport and played a key role in the legalization of e-scooters in Germany. The company prides itself on rigorously testing its products to ensure they meet high standards of quality, performance, and safety, offering a compelling blend of quality and affordability for urban mobility.

THE-URBAN Electric Scooters

Models in our database: 6. Select a model that interests you.

THE-URBAN — Brand Details & Contact

Company information, contact details, social media, warranty and where to buy.

Company Information

Official Name
THE-URBAN
Parent Company
Walberg Urban Electrics GmbH
Founded
2011
Founders
Florian Walberg
Country of Origin
Germany
Manufacturing
China
Headquarters
Alter Wandrahm 6, 20457 Hamburg, Germany
Employees
11-50
Certifications
ABE CE

Contact & Support

Email
info@urban-electrics.com
Phone
+49 (0)40 – 320 270 8 0
Support Ticket
Open →

Warranty & Known Issues

Warranty Terms

Walberg Urban Electrics GmbH offers warranty conditions for its products. The manufacturer's warranty can only be claimed upon presentation of the original purchase invoice. The warranty covers defects in construction or material. Wear parts such as tires, chain, pedals, bearings, and seatbelts are generally not covered. The warranty becomes invalid if the product has been modified, inadequately maintained, abused, involved in an accident, damaged during transport, or used other than for its intended purpose. For specific details, customers are advised to refer to the warranty conditions provided by Walberg Urban Electrics GmbH.

Known Issues

The THE-URBAN xC1 electric scooter was recalled between December 2020 and March 2021 due to an issue where the electric front brake could be triggered unintentionally at low temperatures and under extreme load, such as jumping off a curb. This could cause the front wheel to lock while riding, posing a risk of injury. Owners were advised to stop using the scooter immediately and return it to the point of purchase.

Recall History

Array

Where to Buy

MaxBlinker Authorized
EU-wide CZ SK DE AT IT HU RO FR
Visit Store →
Electric Travels UK Authorized
UK
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ePTV-BikeBoard Authorized
Spain
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SIP-Scootershop Authorized
Germany International
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Electric Bike Supermarket Authorized
UK
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Service Centers

THE-URBAN EU Service Center (MaxBlinker) Authorized_service

Prague, Czech Republic

+420 774 416 016

info@maxblinker.com

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Community & Forums

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