"Power meets design."
Models in our database: 10. Select a model that interests you.
Company information, contact details, social media, warranty and where to buy.
SoFlow
SoFlow provides a 24-month warranty from the date of first sale for all products within the EU. Exceptions include wear parts, batteries, and motors, which have a 12-month warranty. A valid proof of purchase (original receipt or invoice) is required for any warranty claims. SoFlow reserves the right to repair or replace defective parts at its discretion. The warranty covers material and production defects under normal and proper use, as outlined in the operating instructions. The warranty does not cover damages resulting from inappropriate handling or use, modifications, unauthorized repairs, improper storage, accidents, surface damages, or damage caused by water/snow. Opening the device or using non-original components will void the warranty.
Reported issues include brake problems and battery compartment issues on the SO4 Pro Gen 2. The companion app has faced complaints regarding inaccurate battery percentage displays and issues with FlowMiles not being credited retrospectively. Users have also noted motor noise and a wobbly stand on the So One Pro. Earlier models like the S06 reportedly had handlebar handles that would turn and squeal, poor battery range, and a less effective front light. A long-term review of the SO4 Pro mentioned a motor explosion after 3000km (though not covered by warranty) and frequent brake pad replacements.
Brands with a similar product range to SOFLOW based on price, power, weight, speed, range and wheel size.