SoFlow AG
"Power meets design."
About SOFLOW
SoFlow's product range includes a variety of e-scooters designed for personal mobility, alongside solutions for industrial mobility, such as the Mover, aimed at improving efficiency in business environments. The company emphasizes smart technology, integrating features like navigation systems, digital locking, and tracking functions into its companion mobile application. With a focus on user experience, SoFlow aims to provide stylish and environmentally friendly personal transportation that allows riders to "get in the flow" and recharge.
Having sold over 200,000 e-scooters, SoFlow is recognized as a pioneer in the rapidly growing micromobility market. The brand's commitment to innovation and quality has attracted significant investment, including from investors featured on the Swiss TV show 'Die Höhle der Löwen'. SoFlow continues to drive development and expand into new markets, offering a compelling alternative for navigating city traffic and embracing a greener lifestyle.
SOFLOW Electric Scooters
Models in our database: 10. Select a model that interests you.
SOFLOW — Brand Details & Contact
Company information, contact details, social media, warranty and where to buy.
Company Information
- Official Name
- SoFlow AG
- Parent Company
- MZM Group AG
- Founded
- 2015
- Founders
- Manuel Hug, Martin Neuckel, Zi Fong Giang
- Country of Origin
- Switzerland
- Manufacturing
- China
- Headquarters
- Degersheimerstrasse 40, 9230 Flawil, SG, Switzerland
- Employees
- 30+
- Certifications
Contact & Support
- info@soflow.com
- Phone
- +41 71 393 34 34
- Support Ticket
- Open →
- Press Contact
- press@soflow.com
- Business Inquiries
- b2b@soflow.business
Additional Contacts
Official Links
Companion App
SoFlow
Social Media
Warranty & Known Issues
Warranty Terms
SoFlow provides a 24-month warranty from the date of first sale for all products within the EU. Exceptions include wear parts, batteries, and motors, which have a 12-month warranty. A valid proof of purchase (original receipt or invoice) is required for any warranty claims. SoFlow reserves the right to repair or replace defective parts at its discretion. The warranty covers material and production defects under normal and proper use, as outlined in the operating instructions. The warranty does not cover damages resulting from inappropriate handling or use, modifications, unauthorized repairs, improper storage, accidents, surface damages, or damage caused by water/snow. Opening the device or using non-original components will void the warranty.
Known Issues
Reported issues include brake problems and battery compartment issues on the SO4 Pro Gen 2. The companion app has faced complaints regarding inaccurate battery percentage displays and issues with FlowMiles not being credited retrospectively. Users have also noted motor noise and a wobbly stand on the So One Pro. Earlier models like the S06 reportedly had handlebar handles that would turn and squeal, poor battery range, and a less effective front light. A long-term review of the SO4 Pro mentioned a motor explosion after 3000km (though not covered by warranty) and frequent brake pad replacements.
Where to Buy
Service Centers
Community & Forums
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