iScooter
"Zero Emissions, Full Impact – Every iScooter ride means one less car, one cleaner breath. Smarter in Every Sense – From app integration to one-touch folding, your ride learns you. Tailored to Real Life – Whether it's your daily commute or your weekend escape, iScooter fits in like second nature."
About ISCOOTER
The brand focuses on quality and safety, employing robust and durable construction, reliable braking systems, and long-lasting batteries to ensure a smooth and safe ride. iScooter's mission extends beyond just building scooters; they strive to empower everyday riders with tech-forward mobility, inspiring a global shift toward cleaner cities and conscious living. Their product range includes lightweight city commuters, comfortable models with seats, rugged terrain explorers, and specifically designed scooters for kids.
Through comprehensive quality control, iScooter ensures all products meet consistent quality standards and user requirements, inspecting production, testing sample quality, spot-checking products, and tracking after-sales performance. The brand emphasizes sustainability, with every iScooter designed for quick folding, silent operation, and efficient power consumption, promoting a future with less noise and waste.
ISCOOTER Electric Scooters
Models in our database: 24. Select a model that interests you.
ISCOOTER — Brand Details & Contact
Company information, contact details, social media, warranty and where to buy.
Company Information
- Official Name
- iScooter
- Founded
- 2015
- Country of Origin
- China
- Manufacturing
- China
- Headquarters
- 840 F Avenue, STE 100, Plano, 75074 Texas, United States
- Certifications
Contact & Support
- support@iscooterglobal.com
- Phone
- +1 (855) 696-2888
- Support Ticket
- Open →
- Working Hours
- Monday–Friday, 9am–7pm
- Timezone
- GMT
Additional Contacts
Official Links
Companion App
MiniRobot
Social Media
Warranty & Known Issues
Warranty Terms
iScooter offers a 12-month warranty against original defects in material and workmanship from the date of physical receipt for scooters and hoverboards. This covers labor and parts needed to maintain the scooter in proper working order. Consumable items are generally not included. Specific warranty periods for wear and tear parts on e-scooters include: 6 months for battery, motor, controller, dashboard, charger, and shock absorbers. Tires, inner tubes, paint finish, and screws are not covered. The warranty is voided if the scooter is opened, disassembled, or modified with non-licensed or non-original parts, or by a non-licensed person. Regional sites, such as in the EU and UK, offer a 24-month warranty on some products, while iScoot Australia offers 12 months/1000km across all components.
Known Issues
Users have reported issues including suspension mounts breaking after several months of use, accelerators ceasing to function, and general dissatisfaction with customer service regarding warranty claims. Some Reddit users describe iScooter as a 'scammy company' with 'useless support' that stalls until warranties expire. There are also reports of product failures, such as power shutoffs and brake issues, within the warranty period, with customers being refused refunds or offered inadequate solutions.
Recall History
The iScooter iX6 Electric Scooter has been subject to recall due to a high risk of injuries, as it can exceed the maximum speed allowed for its product type (PLEV), potentially causing users to lose control. This product did not meet safety standards and its import was rejected at the border. Additionally, the iScooter Kids Electric Scooter S6Pro faced a recall due to a high risk of electric shock because its plug did not meet dimensional requirements, leading to its import being rejected at the border.
Where to Buy
Service Centers
56 Ashpole Furlong, Milton Keynes, ENG MK5 8DX, United Kingdom
Unit 14, Union road Oldbury, Birmingham, West Midlands, B69 3EX, United Kingdom
Unit 3B, Hill Top Industrial Estate, Shaw Street, West Bromwich, B70 0TX, United Kingdom
Bucher Weg 18, 16356 Ahrensfelde, Germany
Community & Forums
Competitor Brands
Similar Brands
Brands with a similar product range to ISCOOTER based on price, power, weight, speed, range and wheel size.
