Cecotec Innovaciones Sl

"Con Cecotec la vida será más fácil."

Founded 2013 Spain 13 models 200 € – 715 € Cecotec Innovaciones S.L. (operates as the main entity)

About CECOTEC

Cecotec is a Spanish company, established in 1995, that has grown to become a prominent manufacturer and distributor of a wide array of home appliances and consumer electronics. Headquartered in Alfafar, Valencia, the brand is dedicated to enhancing daily life through innovative and high-quality products. Their extensive portfolio includes everything from kitchen robots and vacuum cleaners to fitness equipment and electric scooters, operating in over 35 European countries.

In the electric scooter market, Cecotec is recognized for its 'Bongo' series, which emphasizes power, autonomy, and smart connectivity. Models like the Bongo D20 XL Connected, Bongo GS50 XXL Connected, and Bongo V55 2x2 Connected feature robust motors, impressive battery ranges, and advanced safety systems, including dual braking and DGT homologation for compliance with Spanish traffic regulations. The brand distinguishes itself by integrating technology with user-friendly designs, offering mobile app control for various functions, and engaging in social initiatives such as the 'Coloring Tech' series, which supports charitable causes. Cecotec's commitment to innovation and a diverse product range positions it as a competitive player in the consumer electronics sector.

CECOTEC Electric Scooters

Models in our database: 13. Select a model that interests you.

CECOTEC — Brand Details & Contact

Company information, contact details, social media, warranty and where to buy.

Company Information

Official Name
Cecotec Innovaciones Sl
Parent Company
Cecotec Innovaciones S.L. (operates as the main entity)
Founded
2013
Founders
César Orts and José Orts
Country of Origin
Spain
Headquarters
Avenida Reyes Catolicos, 60, Alfafar, 46910, Valencia, Spain
Employees
615-717
Annual Revenue
$100M - $500M
Certifications
DGT Homologation (Spain)

Contact & Support

Email
info@cecotec.es
Phone
+34 963210728
Support Ticket
Open →
Working Hours
Mon-Fri 8:00-20:00, Sat 9:00-13:00 (for Sareteknika, official technical service)
Timezone
Europe/Madrid

Additional Contacts

Italy Support — info.it@cecotec.es
Italy Support — +39 02 8736 8947
France Support — info.fr@cecotec.es
France Support — +33 1 87 65 00 93
Germany Support — info@storececotec.de
Germany Support — +49 7023 1559983
Portugal Support — suporte@cecotec.pt
Portugal Support — +351 300 057 275
Warranty/Technical Support — satintl@cecotec.es
App Support — apps@cecotec.es
WhatsApp — +34663217905
Data Protection Officer — dpd@cecotec.es

Companion App

Bongo Serie A, Cecotec App

Warranty & Known Issues

Warranty Terms

Cecotec offers a 36-month (3-year) warranty on products purchased in Spain after January 1, 2022. For purchases before this date, the warranty period is 2 years. To manage a warranty claim, customers need to register on the 'CecoCare' portal (support.storececotec.com) or send an email to satintl@cecotec.es. The process typically involves indicating the product fault, providing collection details, and attaching a copy of the invoice.

Where to Buy

Cecotec Official Store Official
ES
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Sprinter Reseller
ES
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PcComponentes Reseller
ES
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Dressinn (Tradeinn) Reseller
ES
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Carrefour Reseller
ES
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Electyum Reseller
ES
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Merki Market Reseller
ES
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Embargosalobestia Reseller
ES
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Online Canarias Reseller
ES
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Ofiart Reseller
ES
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Service Centers

Sareteknika Authorized_service

+34 963210728

Visit Store →

Community & Forums

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