IENYRID

Founded 2016 China 8 models 339 € – 1 073 € Array

About IENYRID

IENYRID is a prominent global brand specializing in high-quality electric scooters and e-bikes, established in 2016. The company prides itself on developing and designing its products in-house, operating its own production factory to ensure top-tier quality and performance. IENYRID aims to revolutionize urban commuting by offering reliable, efficient, and sustainable transportation solutions, catering to a diverse range of riders from daily commuters to off-road enthusiasts.

With a focus on innovation and user satisfaction, IENYRID's product line includes powerful dual-motor electric scooters, off-road models, and commuter-friendly options, all designed for a safe and comfortable riding experience. The brand emphasizes eco-friendly transportation, contributing to a greener future through its zero-emission technology. IENYRID products are recognized for their robust build quality, strong acceleration, and extended battery life, often providing superior performance compared to many budget-friendly alternatives.

IENYRID is committed to exceptional customer service, offering comprehensive support and a 1-year warranty on frames and motors, with 6 months for batteries. The brand maintains a strong online presence through its official websites for different regions (US, UK, EU) and engages with its community across various social media platforms.

IENYRID Electric Scooters

Models in our database: 8. Select a model that interests you.

IENYRID — Brand Details & Contact

Company information, contact details, social media, warranty and where to buy.

Company Information

Official Name
IENYRID
Parent Company
Array
Founded
2016
Founders
Array
Country of Origin
China
Manufacturing
China
Employees
More than 100
Certifications
CE RoHS UKCA

Contact & Support

Email
support@ienyrid.com
Press Contact
1@iENYRID.com
Business Inquiries
007@ienyridscooter.com
Working Hours
Monday to Friday 10:00 -18:00
Timezone
GMT+8

Additional Contacts

After-sales Support — service@ienyridescooter.com
Before-Sale — ienyridscooter@gmail.com
After-Sales — after-sales@ienyridscooter.com
UK Support — support@ienyrid.co.uk
EU Support — service@ienyrid-eu.com
UK Official Dealer Support — support@ienyrid-uk.com
EU Support — support@ienyrid.eu
EU WhatsApp Support — +86 18043414595

Companion App

iENYRID (iOS only, primarily supports M1 model; Android app discontinued)

Warranty & Known Issues

Warranty Terms

IENYRID offers a 1-year limited warranty for the original owner, starting from the date of receiving the goods. The frame and motor are covered for one year, while the battery has a 6-month warranty. Other accessories, parts, and vulnerable components are generally not covered. Free repairs must be confirmed with customer service, and the warranty does not apply to the motherboard, battery, or screen in some cases. If a product quality problem arises between 7 days and 12 months, the company provides free accessories and maintenance, with the customer bearing the shipping cost for the repaired item's return. The warranty is void if the item is damaged or misused by the customer.

Known Issues

Some users have reported that cap bolts can strip easily and that some screws may need tightening upon receipt. Additionally, the spring suspension on some models has been described as producing a 'Clickety Clank' sound over bumps and feeling less stable on sharp turns. While an app is available for some models, some users of the M4 Pro S+ noted the absence of an app for features like locking.

Where to Buy

IENYRID Official US Store Official
US
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IENYRID Official UK Store Official
UK
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IENYRID Official EU Store Official
EU
Visit Store →
Amazon Reseller
Global
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eBay Reseller
Global
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Walmart Reseller
US
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ElectroTraveller Authorized
Slovenia
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