OKAI

"Ride In Style!"

Trusted & recommended by the community

Founded 2006 China 8 models 296 € – 1 941 €

About OKAI

OKAI is a globally recognized brand in the micromobility sector, founded in 2006 by Jiangtao Lu with a vision to redefine urban transportation through innovation and industrial design. What began as a passion project has evolved into a multinational team with over 17 years of experience, dedicated to providing high-quality, high-performance electric vehicles. OKAI addresses the "first and last mile" problem by empowering individuals to navigate cities, campuses, and communities safely, simply, and enjoyably.

The company prides itself on integrating research, development, production, and supply chain capabilities, making it a leading e-scooter and e-bike manufacturer in China. OKAI is known for its award-winning industrial design, cutting-edge AI and IoT technologies, and robust operational teams. With over 500 employees and numerous international patents, OKAI manufactures products that are not only aesthetically pleasing but also built for durability and smart connectivity, catering to both consumer and sharing economy markets.

OKAI's commitment to quality is evident in its comprehensive testing labs and strict quality management systems, ensuring products meet international safety certifications like CE and ROHS. The brand aims to connect people with their communities, reduce environmental impact, and inspire a more vibrant way of living, emphasizing customer satisfaction, passion, innovation, and creativity in its core values.

OKAI Electric Scooters

Models in our database: 8. Select a model that interests you.

OKAI — Brand Details & Contact

Company information, contact details, social media, warranty and where to buy.

Company Information

Official Name
OKAI
Founded
2006
Founders
Jiangtao Lu
Country of Origin
China
Manufacturing
China
Headquarters
6F, Zhefu Holding Building, Cangqian Street, Hangzhou, Zhejiang Province, China
Employees
500-1000+
Annual Revenue
$100M-$250M
Certifications
CE ROHS UL (implied by US safety certification)

Contact & Support

Email
Support@okai.co
Phone
1-800-660-3498
Support Ticket
Open →
Press Contact
Marketing.us@Okai.co
Business Inquiries
nihao@okai.co
Working Hours
US: Mon - Fri; 9:00am - 5:00pm PST; Germany: Mon-Fri: 9:30 a.m.-17:30 p.m. (GMT+1); France/UK: Mon-Fri: 9:00 a.m.-17:00 p.m. (GMT+2); Global (All Other Regions): Mon - Fri; 9am - 5pm UTC+8
Timezone
America/Los_Angeles, Europe/Berlin, Europe/Paris, Europe/London, Asia/Shanghai

Additional Contacts

Business Inquiries — nihao@okai.co

Companion App

Warranty & Known Issues

Warranty Terms

OKAI offers a warranty covering defects in design, materials, and workmanship. The main engine components (frame assembly, wheel hub motor, controller, handle, instrument, straight front rod, charging ports) are covered for one (1) year. Other parts, including the battery assembly, charger, brake handles, and finger-operating throttle, have a 6-month warranty. Vulnerable appearance parts like handle covers, fenders, plastic pedals, reflective stickers, parking bracket, and rubber plugs are covered for 3 months. To claim warranty services, the original purchase invoice is required, and the serial number must be intact. The warranty does not cover misuse or failure to comply with product instructions.

Where to Buy

MaxBlinker Authorized
EU-wide CZ SK DE AT IT HU RO FR
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Amazon Authorized
Global
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BestBuy Authorized
US CA
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Service Centers

OKAI EU Service Center (MaxBlinker) Authorized_service

Prague, Czech Republic

+420 774 416 016

info@maxblinker.com

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Mentech A/S Authorized_service

support@mentech.dk

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