Apollo Scooters
"Move better through innovation."
Trusted & recommended by the community
About APOLLO
Driven by Canadian engineering and design, Apollo Scooters focuses on innovation and user experience, developing both the hardware and software for their vehicles. Their commitment to quality is evident through rigorous triple-testing processes—at the factory, with a 10,000KM roll test, real-life testing, and external certifications like UL 2271 & 2272. The brand has quickly gained recognition, with models like the Apollo City winning "Best Electric Scooter of the Year 2023" from T3 and Tom's Guide, and the Apollo Pro receiving a Red Dot Award for Best Design.
Apollo Scooters aims to make urban commuting effortless, exciting, and sustainable, with a mission to achieve 1 Billion Kilometers traveled on their connected scooters by 2030. They offer a range of models catering to different rider needs, from portable commuters to high-performance machines. The brand also provides a comprehensive mobile application that serves as a command center for riders, offering features like real-time stats, navigation, customization, and direct access to support and service locations.
APOLLO Electric Scooters
Models in our database: 14. Select a model that interests you.
APOLLO — Brand Details & Contact
Company information, contact details, social media, warranty and where to buy.
Company Information
- Official Name
- Apollo Scooters
- Founded
- 2018
- Founders
- Chris Healthcoate-Rey, Maciek Piskorz
- Country of Origin
- Canada
- Manufacturing
- China
- Headquarters
- 302-3800 ST Saint Patrick, Montreal, Quebec, Canada, H4E1A4
- Employees
- 24
- Annual Revenue
- $5M-$10M
- Certifications
Contact & Support
- support@apolloscooters.co
- Phone
- +1 8335530456
- Support Ticket
- Open →
Official Links
Companion App
Apollo App
Social Media
Warranty & Known Issues
Warranty Terms
Apollo Scooters offers a 12-month limited warranty on original scooter components against manufacturing defects, starting from the date of delivery. For new 2026 models, a Lifetime Frame Warranty is provided for the original owner, while models purchased on or after June 1, 2023, receive a 10,000 km Frame Warranty. For models purchased before June 1, 2023, the frame warranty is one year without kilometer limits. The warranty covers components such as the motor, battery, controller, display, throttle, brake levers, electronic braking systems, stem, deck, and handlebars. Exclusions typically include normal wear and tear parts (tires, tubes, brake pads, grips), cosmetic wear, damage from negligence, misuse, improper maintenance, unauthorized modifications, extreme environmental conditions, accidents, collisions, or natural disasters. Claims must be reported within seven days of discovery and require valid proof of purchase from Apollo or an authorized repair center. Shipping costs for inspection/repair to Apollo are borne by the customer, while return shipping for approved claims is covered by Apollo. The warranty applies to the original owner and is void upon transfer, with exceptions for specific retailers like BestBuy Canada.
Known Issues
The Apollo City 2024 model year scooters were subject to a recall due to a weld issue on the stem that could cause it to crack, posing fall and injury hazards. There was also an Apollo Phantom recall on August 31, 2023, affecting about 4,000 scooters. Some users have reported issues with the Apollo City Pro 2022, including faulty tubeless tires, wobbly stems, and odometer discrepancies. There have also been general complaints from some users regarding durability, quality, and the availability of spare parts.
Recall History
Apollo City 2024 model year electric scooters were recalled on July 24, 2025, due to a weld defect in the stem that could lead to cracking and potential fall/injury hazards. This recall affected certain serial numbers (4202240300001-4202240301236 and 4202240400001-4202240400764) and involved approximately 790 units in the U.S. Consumers were advised to stop using the scooters immediately and contact Apollo for a free replacement stem. Additionally, an Apollo Phantom Electric Scooters recall occurred on August 31, 2023, involving about 4,000 scooters.
Where to Buy
Service Centers
Prague, Czech Republic
+420 774 416 016
Visit Store →Community & Forums
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