NANROBOT

Reported quality or safety concerns — research carefully before buying

Founded 2015 China 10 models 425 € – 2 325 €

About Nanrobot

NANROBOT is a leading electric scooter brand established in 2015 by Smith and Peter, with a vision to create high-quality, practical, and reliable electric scooters. Originating from China, the company integrates research and development, design, production, and sales, focusing on providing thrilling and comfortable riding experiences under clean energy conditions. The brand quickly gained traction, particularly in South Korea with the launch of its first product, the L1, and later expanded into the U.S. and European markets, earning recognition for its D-series and LS7 models.

Nanrobot specializes in high-performance electric scooters designed for both urban commuting and rugged off-road adventures. Their product lineup often features powerful dual-motor setups, large pneumatic tires, hydraulic brakes, and aerospace-grade aluminum frames, catering to enthusiasts and serious commuters who demand speed, durability, and advanced engineering. The brand prides itself on 100% independent research and development, design, and production, ensuring rigorous quality testing and continuous innovation. Nanrobot aims to offer aggressive specifications at competitive price points, positioning itself between budget-friendly models and ultra-premium brands.

Committed to customer satisfaction, Nanrobot provides comprehensive after-sales service, including overseas warehouses for spare parts and technical support. The brand actively engages with its community and collaborates with expert influencers to gather feedback and continuously improve its products. With certifications like CE, RoHS, and UL (for specific models like the D6+), Nanrobot emphasizes safety and quality, striving to make the best electric scooters in the world for a fun and reliable riding experience.

Nanrobot Electric Scooters

Models in our database: 10. Select a model that interests you.

Nanrobot — Brand Details & Contact

Company information, contact details, social media, warranty and where to buy.

Company Information

Official Name
NANROBOT
Founded
2015
Founders
Smith, Peter
Country of Origin
China
Manufacturing
China
Headquarters
Area D, unit 1006, No.1 Jinzhong Road, Huli District, Xiamen, Fujian, China
Certifications
CE RoHS UL

Contact & Support

Email
support@nanrobot.com
Phone
+1 (646) 279-4856
Business Inquiries
lynn@nanrobot.com
Working Hours
Sunday - Thursday 1:00am~5:00am 08:00pm~11:00pm (EST)
Timezone
America/New_York

Additional Contacts

General Inquiry — yettie@nanrobot.com
China Office Phone — 0086-15880372254
English Support WhatsApp — +16462794856
China Office WhatsApp — +8615160414657

Warranty & Known Issues

Warranty Terms

NANROBOT offers a 12-month limited warranty against manufacturing defects for scooters purchased directly from their official website. The warranty is valid for the original purchaser and is non-transferable. To claim warranty, customers must provide visual evidence (pictures/videos) of defects to support@nanrobot.com. If a manufacturing defect is confirmed, NANROBOT will send replacement parts. For technical issues requiring professional repair during the original warranty period, NANROBOT may provide free service at their repair shops, including a shipping label.

Specific components have varying warranty periods: 45 days for controller, voltage lock, switch button, brake, headlight (for C1, M5/M5 PRO, H1, T1 models); 3 months for throttle, display, battery (for C1, M5/M5 PRO, H1, T1 models); 6 months for motor (for C1, M5/M5 PRO, H1, T1 models). For other models, the warranty can be 3 months for parts like side light stripe, voltage lock, charger, charging port, switch button, front/rear side light, headlight, brake handle, brake disc, kickstand, controller, wheel hub, throttle, and battery, and 24 months for the motor (excluding wire issues). Lifetime warranty is offered on steering arm, footrest, steering column, battery compartment, swingarm, and folding mechanism for LS7+, D6+, LIGHTNING, and N6 models (excluding plastic parts of N6's frame).

The warranty does not cover conditions, malfunctions, or damage caused by incorrect usage, poor maintenance, or unauthorized technical adjustments as advised in the user manual. Extended warranty options are also available for purchase, providing additional coverage after the normal warranty period ends.

Known Issues

Some older Nanrobot D5+ models were reported to have a noisy suspension and cable routing issues where motor wires rubbed against the suspension plate, potentially exposing the sheath. The index-finger pull throttle design, common in many scooters of this style, has been a point of complaint for some users due to its proximity to brake levers, potentially causing confusion for new riders. There have also been reports of speed wobbles at higher speeds, which can sometimes be mitigated by installing a steering stabilizer. Battery issues have been mentioned in older models, with some users reporting battery failure after a few thousand miles.

Where to Buy

5150 SCOOTERS Authorized
US
SMART WHEEL Authorized
CA
MAJway Authorized
PL
Master Tuning Authorized
IT
WHOOSH Authorized
HU
SKY LIFE Authorized
AL
LEOPAR Authorized
TR

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