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Trittbrett App
TRITTBRETT offers a voluntary manufacturer's warranty of 2 years on the scooter itself, excluding wear parts, and 1 year on batteries. This warranty covers technical defects not caused by external influences or improper use, with resolution provided through repair or exchange. All TRITTBRETT e-scooters require mandatory insurance in Germany due to their ABE (Allgemeine Betriebserlaubnis) certification for public road use.
Customer service issues, including long waiting times and difficulty contacting support, have been reported by users. Some users have also experienced delivery delays. App connectivity issues, particularly with Android devices, have been mentioned.
Kreuzstraße 4, 76133 Karlsruhe, Deutschland
+49 721 / 467 208 20
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