CIRCOOTER
"Ride without limits."
Reported quality or safety concerns — research carefully before buying
About CIRCOOTER
Frustrated by scooters that couldn't handle diverse terrains and long commutes, CIRCOOTER was created to blend durability, performance, and innovation. The brand positions its scooters as the "SUV of two-wheelers," emphasizing their rugged yet refined, powerful yet portable nature. CIRCOOTER focuses on quality, safety, and reliability, offering a range of models from entry-level to high-performance, designed to meet various riding needs.
With a strong online presence and distribution through overseas warehouses in regions like the UK, Spain, Poland, France, Germany, the US, and Canada, CIRCOOTER aims to make premium electric scooters accessible globally. The brand is committed to customer satisfaction, offering a 12-month warranty and dedicated customer service. [cite: 4, 5 in previous search]
CIRCOOTER Electric Scooters
Models in our database: 7. Select a model that interests you.
CIRCOOTER — Brand Details & Contact
Company information, contact details, social media, warranty and where to buy.
Company Information
- Official Name
- CIRCOOTER
- Parent Company
- Dongguan Aibokesi Network Technology Co., Ltd.
- Founded
- 2021
- Country of Origin
- China
- Manufacturing
- China
- Headquarters
- 450 N BRAND BLVD 6060 Glendale, CA 91203, United States (Note: This address is identified as a virtual office by the Better Business Bureau).
- Certifications
Contact & Support
- hello@circooter.com
- Phone
- +1 (833) 368-8896
- Support Ticket
- Open →
- Business Inquiries
- hello@circooter.com
- Working Hours
- 10:00AM - 6:00PM PDT MON - FRI
- Timezone
- America/Los_Angeles
Additional Contacts
Official Links
Companion App
Circooter App
Social Media
Warranty & Known Issues
Warranty Terms
CIRCOOTER offers a 12-month warranty against original defects in material and workmanship from the date of physical receipt. This covers the cost of labor and parts. Consumable items have shorter warranty periods: batteries, chargers, motors, controllers, and LCD displays are covered for 6 months, while tires, brakes, brake grips, brake cables, accelerators/finger paddles, fenders, and kickstands are covered for 3 months. The warranty is invalidated by misuse, handling contrary to instructions, incorrect maintenance/storage, crash damage, self-assembly issues, or unauthorized opening, disassembly, or modification of the scooter. [cite: 3 in previous search, 6 in previous search]
Known Issues
Reports from Reddit users include claims of CIRCOOTER being a "scam company," issues with busted rear shocks on the Cruiser Pro model, scooters not powering on, and horn malfunctions. Some users have also noted concerns about the use of fake carbon fiber and cheap materials, leading to rattling and potential safety hazards. [cite: 4 in previous search, 6 in previous search, 8 in previous search, 13 in previous search, 16 in previous search, 23 in previous search] The Better Business Bureau (BBB) has given CIRCOOTER an 'F' rating due to advertising issues and a failure to respond to multiple complaints. [cite: 29 in previous search]
Where to Buy
Service Centers
1199 Grant St, Vancouver, BC, V6A 2J7, Canada
1698 W 6th Ave, Vancouver, BC, V6J 1R3, Canada
Community & Forums
Competitor Brands
Similar Brands
Brands with a similar product range to CIRCOOTER based on price, power, weight, speed, range and wheel size.
