Trusted & recommended by the community
Models in our database: 6. Select a model that interests you.
Company information, contact details, social media, warranty and where to buy.
MUKUTA offers a limited warranty covering manufacturing defects for the original purchaser. The general warranty period is 2 years from the date of receipt for the initial owner. Component-specific warranty periods are also provided: throttle, LCD display, frame, charger, and other electronic components are covered for 14 months; controller, motor, and battery for 12 months; and brake for 12 months. Vulnerable components like inner tubes, fenders, and off-road tires have a limited warranty of 1 month or 100KM. The warranty is automatically registered upon online purchase. Claims must be made through MUKUTA via email (sales@mukutariding.com) and require proof of purchase, photos, or videos of the damaged product.
What is covered: Manufacturing defects in essential components such as the hub motor, controller, NFC display, charger unit, and other electrical wiring. What is NOT covered: User error, abuse, neglect, improper repair, improper maintenance, alteration, modification, accidents, water damage, or damage caused by using non-original MUKUTA chargers. The warranty is void if the product or its components have been opened, altered, or modified by unauthorized personnel, or if the warranty/serial label is altered or removed. Damage resulting from normal wear and tear, including fatigue, is also excluded. Shipping costs associated with warranty transportation to and from the service center are the owner's responsibility.
Array
Array
Prague, Czech Republic
+420 774 416 016
Visit Store →Brands with a similar product range to MUKUTA based on price, power, weight, speed, range and wheel size.