URBANGLIDE
"French specialist in electric mobility"
About URBANGLIDE
The brand is committed to offering innovative, reliable, and safe products that comply with strict European standards. Each product undergoes a rigorous 50-point technical and visual quality control system from conception to manufacturing. URBANGLIDE also promotes a circular economy approach through its reconditioned products, ensuring durability and responsible consumption.
With a wide range of products designed for various needs, from city commutes to all-road adventures, URBANGLIDE aims to provide a comfortable, powerful, and greener choice for urban transportation. They offer comprehensive services including maintenance, original spare parts, and authorized repairers.
URBANGLIDE Electric Scooters
Models in our database: 16. Select a model that interests you.
URBANGLIDE — Brand Details & Contact
Company information, contact details, social media, warranty and where to buy.
Company Information
- Official Name
- URBANGLIDE
- Parent Company
- PACT Group S.A.S.
- Founded
- 2016
- Country of Origin
- France
- Headquarters
- 29 promenade Michel Simon, 93160 NOISY-LE-GRAND – France
- Certifications
Contact & Support
- urbanglide93@gmail.com
- Support Ticket
- Open →
- Business Inquiries
- info@pactgroup.eu
- Working Hours
- Mon-Thu 10:00-19:00, Fri 10:00-17:30
- Timezone
- Europe/Paris
Additional Contacts
Official Links
Companion App
UrbanGlide App (iOS), UrbanGlide Plus App (Android)
Social Media
Warranty & Known Issues
Warranty Terms
URBANGLIDE products come with a 2-year warranty from the date of receipt for the main product, and 3 months for accessories such as cables and power supplies. [cite: 21 (previous search)] The warranty is valid under normal use conditions, including light rain. [cite: 2, 5 (previous search)] Exclusions include opening, disassembling, or modifying the scooter with unauthorized or non-original parts, or by an unauthorized person. [cite: 2, 5 (previous search)] Damage resulting from voluntary or involuntary actions (e.g., falls, accidents, vandalism, fire, flood) is not covered. [cite: 2, 5 (previous search)] Consumable items or adjustments related to product maintenance (e.g., battery, tires, rims, brake pads/discs, cables, bulbs) are also excluded. [cite: 2, 5 (previous search)] Battery damage due to incorrect charging, overcharging, improper storage, or prolonged non-use, as well as scratches or aesthetic damage not affecting functionality, are not covered. [cite: 5 (previous search)] Users must keep their proof of purchase for any warranty claims. [cite: 2, 3 (previous search)] For repair procedures, customers are advised to contact their retailer. [cite: 3 (previous search)]
Known Issues
One reported issue with the UrbanGlide App (iOS) is a bug related to authentication, where users cannot change their password or Bluetooth name, potentially posing a security risk. [cite: 7 (previous search)] Some customer reviews on PagesJaunes mention a lack of clear follow-up and response from customer service after placing orders. [cite: 19 (previous search)]
Where to Buy
Service Centers
30 Rue du Ballon, 93160 Noisy-le-Grand
0975501947
79 Rue de Turbigo, 75003 Paris
Visit Store →Competitor Brands
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