BOYUEDA
"Redefine Your Ride, Sustainably"
Reported quality or safety concerns — research carefully before buying
About BOYUEDA
BOYUEDA scooters are engineered to tackle various terrains, from city streets to off-road trails, offering powerful dual-motor systems, long-range batteries, and advanced shock absorption. The brand highlights its commitment to safety and quality, with products rigorously tested and certified to international standards such as CE, UL, FCC, RoHS, COC, EN15194, and UL2272. [cite: 2, 7, 9, 11 (previous search), 13 (previous search), 18 (previous search), 21 (previous search), 33 (previous search), 44 (previous search)]
What makes BOYUEDA unique is its focus on delivering high-spec scooters at competitive price points, often appealing to value-conscious buyers. While some models feature smart app control and NFC activation for enhanced user experience, the brand maintains a direct-to-consumer model through its official online store, offering global shipping and dedicated customer support. [cite: 3 (previous search), 4 (previous search), 7 (previous search), 9 (previous search), 16 (previous search), 18 (previous search), 20 (previous search), 22 (previous search), 27 (previous search)]
BOYUEDA Electric Scooters
Models in our database: 4. Select a model that interests you.
BOYUEDA — Brand Details & Contact
Company information, contact details, social media, warranty and where to buy.
Company Information
- Official Name
- BOYUEDA
- Founded
- 2016
- Country of Origin
- China
- Manufacturing
- China
- Headquarters
- Room 413, Excellence Pengxin Building, Xinqiao Street, Bao'an District, Shenzhen, China
- Certifications
Contact & Support
- support@boyueda-official.com
- Support Ticket
- Open →
- Live Chat
- Open →
- Business Inquiries
- info@boyueda.store
- Working Hours
- Mon - Fri: 9:00 am - 6:00 pm GMT+8
- Timezone
- Asia/Shanghai
Additional Contacts
Official Links
Companion App
my-trip
Social Media
Warranty & Known Issues
Warranty Terms
BOYUEDA Official Store guarantees that electric scooters will be free from major defects in materials or workmanship for 24 months from the date of purchase. A 30-day return and refund policy is available after receiving the scooter. The free warranty applies only to first purchases from boyueda-official.com. The original invoice is required for warranty verification. [cite: 1 (previous search)]
Batteries are covered by a 1-year warranty, with defective batteries repaired free of charge during the first year. Electric scooter frames have a 2-year replacement warranty, covering the frame itself but excluding labor costs for part transfer. Defective displays, batteries, motors, and controllers may be replaced during the warranty period, but the customer is responsible for shipping costs. Photos or videos of damaged products must be provided to support@boyueda-official.com before any parts are replaced. [cite: 1 (previous search)]
Exclusions from warranty include normal wear and tear of consumable parts (e.g., tires, brake pads, cables), defects or damage caused by accidents, misuse, improper use (such as stunt riding or racing), scratches, dents, and cosmetic damage not caused by Boyueda. Products with removed, defaced, or altered serial numbers, or damage from non-approved accessories or improper assembly/maintenance, are also not covered. Shipping damage must be reported within 48 hours with photographic or video evidence. Minor damage to packaging, slight scratches/paint peeling, or bent bendable parts due to transport are not covered. [cite: 1 (previous search), 8 (previous search)]
Known Issues
The BOYUEDA S5 model has been noted by users as being "pretty bulky and heavy (over 100 pounds)" and "hard to fold." [cite: 40 (previous search)] The S3 model has been described as a "cheap scooter" that "needs significant changes," particularly regarding tires and the front fork, and is considered "too strong for a daily walker." [cite: 34 (previous search)] There are also general concerns within the electric scooter community about BOYUEDA being a "Chinese junk" brand, with potential quality control issues and claims that UL certification might only apply to the charger rather than the entire scooter or battery. [cite: 23 (previous search)]
Where to Buy
Community & Forums
Competitor Brands
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