Reported quality or safety concerns — research carefully before buying
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Company information, contact details, social media, warranty and where to buy.
OBARTER provides a warranty and after-sales customer service for its products. The main body (including handlebar stem, motor, charger) has a 1-year warranty, while the battery has a 6-month warranty. In case of any quality issues, customers are encouraged to contact support for professional instructions and solutions. Authorized agents, such as Kiwi Hoverboard, confirm a 12-month warranty for their OBARTER products.
Reported issues include discrepancies between mileage readings on the LCD and throttle displays, rapid battery drain when using dual motors consistently, and the presence of sharp, unfinished edges on some models. Users have also noted rattling from oversized battery housings or the front of the scooter, and a need for regular maintenance to ensure screws remain tight. Some users have experienced play in the front wheel when the handlebar is locked.
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